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Terms

Welcome to the web site, Charlotsa. Please be aware that your access to and use of the site (“Site”) is subject to the following terms and conditions and all applicable laws.

Copyright

All content included on this Site, such as text, graphics, logos, button icons, images, and software, is the property of Charlotsa (“Our Site”), or its content suppliers and protected by U.S. copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Our Site and protected by U.S. copyright laws. All software used on this Site is the property of Charlotsa or its software suppliers and protected by U.S. copyright laws. The content and software on this Site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Site is strictly prohibited.

Trademarks

Charlotsa is a registered trademark of Our Site in the United States. Our Site’s graphics, logos, and service names are trademarks of Charlotsa and may not be used in connection with any product or service that is not Our Site’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Charlotsa.

All brands offered on the Charlotsa Site are the property of their respective trademark owners. We reserve the right to limit quantities of any items offered on Our Site.

Use of Site

This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Our Site. Charlotsa reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Charlotsa believes that customer conduct violates applicable law or is harmful to the interests of Our Site.

Risk of Loss

Charlotsa does not warrant or represent the suitability of any particular product sold on Our Site and its potential use by the customer. Specifically, Charlotsa warrants that its products may be used with the advice of a qualified professional.

You are free to visit this site, and browse Charlotsa, regardless of your age. However, you must be 18 years of age or older to order any of the products sold from this site or its affiliates.

Liability of Charlotsa, its officers, and employees is limited solely to a refund of the purchase price of any item purchased. This limitation of liability applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, special or consequential damages, loss of or damage to property, loss of income and claims of third parties.

Return Policy

All merchandise shipped from Charlotsa is inspected prior to shipping and leaves in optimum condition. In the unlikely event that you have an issue with the quality of an item or it does not meet your expectations, we must be notified of your dissatisfaction within 72 hours of merchandise receipt, at which time we will issue a return authorization number.

We also will accept returns on merchandise damaged during shipping. Save the original shipping carton and contact us for a return authorization number. We will either credit your account or send a replacement for the damaged item.

In all cases, the return authorization number should be clearly marked on the package next to the address label. We are not responsible for merchandise returned without a return authorization number, and the package will be refused.

Customer agrees to bear responsibility for any duties/taxes that may apply to any merchandise shipped outside of the U.S. or returned from outside the U.S., and that Charlotsa will not be held accountable.

If you have any questions regarding this policy or your shipment, please contact us, or email us at info@charlotsa.com.

Disclaimer

This Site is provided by Charlotsa on an “as is” basis. Our Site makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. To the full extent permissible by applicable law, Charlotsa disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Our Site will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Applicable Law

This Site is created and controlled by Charlotsa in the State of Alabama, USA. As such, the laws of the State of Alabama will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our Site and these disclaimers, terms, and conditions at any time.